So, did you know that there are still retail companies out there that don’t have their products available for sale online? Because I had no idea. I thought that selling things online was such a basic Web 1.0, 1990’s concept, that it would be impossible for any national retailer to have missed that trend altogether and just decided that their randomly scattered “stores” would be enough to meet demand.
World, meet Express Fashion. It comes from a dark, pre-internet era where people have to take the time to physically drag their bodies away from a computer and into a brick and mortar “store” where piles upon piles of goods must be searched through for the right color, size, and style before they can be purchased.
As if this weren’t bad enough, their stores are not located conveniently enough for me. Back in the shopping paradise that is California, I never had this problem, but right now, I am in Ithaca, New York. For the 5.999 billion people in the world who have never heard of it, I believe I have finally found a place that can correctly be called “The middle of freaking nowhere”. Ithaca itself may be a bustling metropolis (by upstate New York standards), but it is surrounded on every side by approximately 50 miles of NOTHING. Possibly needless to say, there is not an Express “store” in Ithaca. (Despite the population of about 30 thousand college students, who would all love one.) The nearest “store” is in Syracuse, exactly 62.79 miles away.
My favorite pair of black pants got torn yesterday, and because they were such fabulously comfortable, stylish pants, that lasted me nearly two years, I would really really like to get another pair.
Thank you, Express, for making that entirely impossible.
*Update from Express:
Thank you for contacting Express, we are excited that you are interested in purchasing merchandise from our website. What you are seeing online right now is phase 1 of our work to build you a website that will fulfill online sales.
The launch of the site will be Fall ’08 and will initially only ship merchandise within the continental U.S.
To be one of the first to know when we go live, visit email sign up at Expressfashion.com and submit your information.
Again, thank you for your interest in Express, we value your business.
You should have had this up and running either before or shortly after Y2K. Still angry.